TNT Logistics is part of the Netherlands Post, which is a branch of TNT Post Group (TNT Post Group). It is a leader in Europe in terms of global express delivery, logistics and international letter business. It is also a leading global express and postal service provider.

With the business expansion of TNT Logistics' customers, the demand for TNT Logistics' supply chain management has gradually increased. What customers require is not only the simple work of moving goods from one place to a certain destination, but more needs to be picked up and multimodal transportation solutions.


The expansion of business has created increasingly complex supply chain system requirements. It is no longer possible to effectively analyze the source of supply chain data manually. A new system is needed, which should be able to achieve business goals:

1. Effectively respond to the increasingly complex management requirements of customers

2. Integrate supply chain data from multiple sources into a single analysis tool;

3. Improve customer satisfaction

4. Profit from the return business

5. Simplify customer business operations and make business hours more streamlined.


In order to achieve the above goals, TNT logistics company needs a set of complex, sophisticated and specialized supply chain and transportation planning application software. The original plan is no longer able to cope with the multi-location transportation business that TNT has to handle. The company already has internal software and cannot handle multi-destination or multi-time intermodal solutions

TNT logistics company screened 3 sets of different supply chain transportation planning software, and finally selected a program called CAPS/Ban, namely "supply chain package and transportation design". The advantage of this scheme lies in its transportation means arrangement and route planning ability, and it also adds the function of embedding tariffs into the cost.


TNT Logistics uses CAPS Baan software tools to serve most of its customers. In order to always stand at the forefront of the logistics field. TNT logistics company prospectively analyzes the solutions in its existing customer information database, trying to find out where the cargo transportation of different customers in the same area can be combined. By using the CAPS Ban software tool, it is possible to cover the existing supply chains of multiple customers and integrate the data sets for hypothetical analysis.


TNT Logistics pays close attention to their top customers, including Ford Motor Company, Daimler-Chrysler and General Motors, the ¡°Big Three¡± of the automotive industry, as well as other parts suppliers serving the automotive industry in order to Assess the possibility of integrating their freight business. By summarizing the supply chain data of multiple companies, a new supply chain and transportation planning model can be simulated.

In addition to simplifying customer business, the use of CAPS Baan also makes TNT logistics company's business faster. Not only has the analysis ability of the analysts of TNT Logistics been enhanced, but they have also been well prepared before starting to design models for customers. Know what information is needed before starting the project.

Regarding the convenience that TNT logistics company's services can provide to customers, in the field of after-sales service, a TNT customer automobile company has a whole supply chain for spare parts. TNT Logistics has conducted a thorough research on this supply chain, covering the entire parts circulation process from suppliers to parts distribution centers to packagers. Using the CAPS Ban tool, TNT logistics company can integrate less than one truck capacity (L.TL) of the required goods and establish a transportation route to transport them to the packer.